help with GPU

Hi guys !



Yesterday I was changing my processor, and I also was renewing the thermal compound from my GPU, but I manage to drop my GPU, when I turned on my alienware, there was no image at all, i am pretty sure that everything else is ok since I could hear the sound from some program, but the image is dead.



My questions is, I am going to buy a new GPU, should I buy the same one? which was an ATI mobility 5850 or should I buy a different one ?

Reply 1 : help with GPU

First of all try to reseat it. Do you still have warranty?



Btw, why did you take out the GPU for renewing the TIM?

Reply 2 : help with GPU

I really dont know why I take it off, but anyways I already tried to reseat it, and is not working. I have Warranty, but I opened the laptop,so I think it just cancel my warranty isnt it right ?

Reply 3 : help with GPU

No, they won't notice, and you're totally allowed to open the system. I recommend calling them.

Reply 4 : help with GPU

ok thanks !

Reply 5 : help with GPU

Just to save yourself any trouble just don't mention you touched the GPU even thought you are allowed too.

Alienware and Dell woes the poor guy from this thread is being treated awfully.

Also i would try putting your old CPU back in and see if everything works normally then.

Reply 6 : help with GPU

I had a warrenty with future shop, and they dont me that I cant touch it, and is in the contratc, I will have to buy a GPU. Does anyone know where can I buy a ATI mobility 5850 ?

Reply 7 : help with GPU

Dell sells them.

Why did you tell them you touched it? Would they be able to tell?

Reply 8 : help with GPU

I'm impressed by your honest lol but I wouldn't tell them i touched it either.

Put the original CPU back in and keep quiet once the GPU is fixed put our new CPU back in xD.

If you do insist on being a better person than me get the card from dell as they sell the fastest version. DDR5.